THAI SENG VIET NAM CO., LTD. (hereafter "TSVN" or "we") prioritizes data privacy and confidence. At the same time, we want to give you the best possible experience when you visit our website. Therefore, we collect and use information when you visit our website, including when you apply for a transaction and submit the purchase form.
1. Data controller and contact information
This website is owned by Axcis, Inc. and managed by THAI SENG VIET NAM CO., LTD.
Axcis, Inc., 365-103 Shimonakano Kita Ward, Okayama City 700-0973 Japan
THAI SENG VIET NAM CO., LTD., 2F 90 Tran Dinh Xu St., Co Giang Ward, Dist. 1, Ho Chi Minh City, Viet Nam.
2. Collecting personal data
Collection of personal data happens in one or more of the following cases:
When you apply for a transaction on our site,
When you browse on our site, cookies are used (view our cookie policy #6).
We only keep your information registered in one place, even if you use our e-mail address in one or more of these cases listed above. This means that your information can be reused, for example, as a returning customer at check-out, and at the same time you will not receive the same material from us multiple times.
The data we collect on you is, for example, your name, address, e-mail, and phone number submitted by the consumers themselves when applying for transactions and placing an order on our site by browser onsite. This is the information that we need you to provide, and we will use it when our customer service needs to contact you or confirm with you about our product information.
3. What is the purpose for the data?
Personal data is collected for the following purposes:
Application for transaction
By purchasing and consulting products on our site upon request from customers.
Statistics and analysis of traffic
Sending out marketing materials and invitations for events
Other marketing purposes
Purchase: order confirmation
TSVN keeps statistics about which areas of our website our users visit. These data do not contain personal data. By means of the collected data, knowledge of the users' use of the website is obtained. This information is used to improve the website. We use data on all our users’ navigation to understand how, as a group, our users use our sites, and on this basis, we try to improve the website. We do not have access to your browsing history when you leave our site. We do not sell or otherwise disclose information about our users’ use and navigation on our site. We do not sell your information to third parties.
In addition, you are responsible for promptly informing us about unauthorized use, abuse, breach of security, and retention of registered names and passwords of third parties for remedial action. We will make a decision to find a suitable solution.
4. Right to privacy
We will not disclose your information to third parties without your permission.
Absolutely confidential is all your online transaction information, including invoice information, accounting information, and digitized documents.
However, in certain circumstances and to comply with the law, we may be required to disclose information to, e.g., public authorities or the police.
5. Deleting your personal data
We will delete your personal data when we no longer need to process it for the fulfillment of one or more of the functions listed above in paragraph 3.
6. Cookies
We may use cookies in order to provide better services to our customers, but they do not collect information that can identify individuals and do not infringe on customers' privacy. If you do not wish to accept cookies, you can change your browser settings.
7. Security
To ensure security when entering personal information, we use SSL (Secure Sockets Layer) technology to prevent interception, interference, or falsification of this information.
Subjects may have access to personal information of customers in one of the following cases:
Our company employees
The partners have signed a contract to perform a part of our company's services. These partners will receive information according to the contractual agreement (maybe part or all of the information, although according to the terms of the contract) to assist users in using the services provided.
8. Withdrawal of consent
You can always withdraw any consent you may have given. We will then delete your information unless you continue processing it for any reason. If you wish to withdraw your consent, please contact us by email info@axcis-japan.vn
If you choose to revoke your consent, it does not affect the legality of our processing of your personal data based on your previous consent up to the date of withdrawal. If you revoke your consent, the revocation will be effective from the time it is made.
9. Links to other websites, etc.
Our website may contain links to other websites or embedded websites. We are not responsible
10. Changes to information, etc.
If you want to update, change, or delete your personal information, or if you wish to access the personal data processed about you, or if you have questions about the above guidelines, please contact us at:
THAI SENG VIET NAM CO., LTD.
Address: 2F 90 Tran Dinh Xu St., Co Giang Ward, Dist. 1, Ho Chi Minh City, Viet Nam
Email: sales@thaiseng.vn
11. Complaints and legal actions
If you wish to complain about the processing of your personal data, you can contact us via email.
Any dispute arising between us and you will be resolved on an amicable basis. In case the desired agreement cannot be reached, either party has the right to bring the case to the competent People's Court for settlement.
12. Revision
We reserve the right to revise and modify these privacy policy guidelines for the processing of personal data. In case of significant changes, we will contact you via email or via a visible notification on our website.
Last Modified: 25th of May 2023